Created on 2020-12-14 12:30:40 by R (User) from cpaclickz.com
Hi, I know you guys are usually super-reliable with uptime but I've noticed a few hours downtime over the past two days - well, in the night for me so I didn't spot them 'til I woke up several hours ago and made a work-around. Do you know if this is likely to be an ongoing issue? I understand all sites have problems so I'm not complaining - as mentioned, you guys are normally extremely reliable - but if I know it's an ongoing issue then I can put some safeguards in place. Thanks and Happy Christmas! Rob
Aaron (Administrator) from businessminder.net replied on 2020-12-15 14:59:10
Hi Rob, We apologize for the downtime. We were upgrading our servers a few days ago and we ran our critical migration during midnight hours. They took longer than expected. We have credited your account with an additional 10,000 credits. Have a great Christmas! Aaron
R (User) from cpaclickz.com replied on 2020-12-16 14:18:41
Hi, Aaron. Wow. Thank you so much for the free credits - you didn't need to do that but it is very much appreciated. Thank you also for explaining the downtime reason. Totally understandable and as I mentioned before, you are extremely reliable overall. Happy Christmas to you too and everyone in the team! Rob